The founders of SJR National Repair Center were formerly employed by Service Merchandise for a total of over 40 years.
When Service Merchandise closed, we envisioned a company that would not only fill the void that Service Merchandise left, but also be a premier repair center. This dream became a reality in July of 2002 when we opened our first location, featuring full service jewelry and watch repair services in Madison, Tennessee.
In May 2003, we expanded our jewelry repair business and opened our national repair center located in Brentwood, Tennessee. The national repair center currently services over 4,000 stores nationwide. We're ready to service all your jewelry and watch repair needs.
From Rolexes to pocketwatches, every timepiece is in skilled, experienced hands.
Jewelry repairs are performed with the utmost precision by our professional jewelers.
Our team of refurbishment specialists can get even the oldest pieces looking like new again.
State-of-the-art software, 3D printers, and on-site casting bring your customers' designs to life.
No repair leaves our facility without first passing our quality control standards.
Our GIA certified gemologists provide the most accurate appraisals for your customers.
Sending lots of repairs? Our account managers keep your repairs on track and you in the loop.
Timepieces are made from thousands of intricate parts--our part specialists take out the guess work.
Where it begins and ends, our shipping & receiving team handles your repairs carefully and securely.